Customer Reviews | Award Winning Shelton & Lines

Last year best in Worcester this year best in Worcestershire! This award was presented to us from Allagents the UK’s largest estate Agency review site.
Thank you to all our clients for making this possible.
  • StarsStarsStarsStarsStars 4.87/5 rating 221 reviews
  • 89% valuation accuracy
  • 99% recommend | 98% fee satisfaction
Customer Reviews
July 21st 2020
I found Dawn to be fully approachable and professional during the entire house sale process. I believe i obtained great advice and exceptional service information at every step of the process Dawn is without doubt an exceptional and well respected individual and a credit to her profession
Craig Goddard
July 17th 2020
Dawn and Shelton \/ lines team, were a long way in front of the chasing pack to market our property, trustworthy, innovative, and precise. Marketing and getting people through the door was second to none. Dawn was great to manage our sale, we could not fault her passion and enthusiasm for her job, and getting results. i would recommend this company to get the job done. Thank you Craig & Mandy
Gary Harper
June 18th 2020
I would highly recommended Shelton and Lines to anybody looking to sell their house👌 The team made the experience of selling our house very simple and transparent ❤ Dawn showed great knowledge when valuing our house and was very genuine with advice. Kat handled the communication brilliantly and there was always somebody available to pick up a query👍 This was particularly reassuring throughout Lockdown. We are also very grateful for the recommendation of Ison Harris to handle the legal side of our sale. Daniel Kenworthy offered brilliant communication and was very efficient whilst offering calm reassurance and advice to any query or problem.
Thomas Knighton
May 31st 2020
Dawn was very helpful with my search for a property and the sake of my existing. Especially as this was during the pandemic. They were working from home during this difficult time but did not fail to answer the phone on any occasion and remained very committed to customer service where other businesses failed to do so. Hats off to the whole team at shelton lines but especally Kat and Dawn as they were my main contacts
India Robinson
May 15th 2020
If you have ever tried to sell a house, you know that it can be confusing and very stressful... especially during the Coronavirus! We had one agent give us his \'expert\' valuation, — saying that he knew the area very well — but we didn\'t feel right about him. Enter Dawn (a local in the area we were selling)... enthusiastic, confident and knowledgeable. She immediately put our minds at ease and gained our listing. Within 16 days, she presented an offer that was £40,000 OVER what the first agent said we could get! Not only that, we also completed the sale in just over 2 months. Dawn made it so simple and took care of virtually everything! There is not one thing she could have done to make it more lovely. We are forever grateful. Thank you Sheldon & Lines for bringing Dawn into our lives.
Judy Aherne
May 6th 2020
I am writing this review for Dawn H our negotiating agent at Shelton & Lines, who has been absolutely fantastic, giving us all of the support needed to liaise with us, the buyers, and the sellers. She goes the extra mile making sure to respond the same day and endeavours to support customers with additional requirements. Dawn has been thoroughly professional throughout the purchase process and has supported us in our purchase throughout the Covid-19 lockdown. We sincerely believe that all Shelton & Lines employees have the same positive and professional approach and wish the company every success in the future.
Emma Hunt
April 14th 2020
Shelton and Lines (Worcester branch) provided a good, solid service right from our initial meeting, through viewings and up to completion. All our dealings with them (mainly Dawn, Kat and Kenzie) were handled professionally and the team worked hard to get us the best price for our house. I would highly recommend them.
Gary Veale
March 15th 2020
Having just completed our sale with Shelton and Lines and have to say what fantastic service from start to finish, very helpful and professional. Special thanks to all the team especially Dawn and Kat..! Would highly recommend these guys.....! Cheers Paula and Gary
Simon Large
March 9th 2020
Have bought 2 properties from Shelton & Lines Kat , Dawn and the team are always available for any questions and professional with their services. Looking forward to a long profitable working relationship with them.
Jonathan Davidson
March 6th 2020
The Shelton & Lines team have been really helpful in the Sale of our current home & Purchase of our new home. Particularly want to acknowledge the support Kat & Kenzie provided throughout the process, very responsive and helpful, thanks for all your help Kat & Kenzie.
Worcestershire’s Multi Award Winning Sales & Letting Agency
  • Gold Estate Agent 2016
  • Gold Estate Agent 2017
  • Gold Estate Agent 2018
  • Best Sales Agent 2018
  • Best Sales Agent 2019