Welcome to Electra

 
 
 
 
  EXCELLENT  
  
 Based on 252 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rachel M 
 
 
 
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We've had a great experience with Shelton and Lines! We found all of the staff pleasant and easy to speak with from the start. Speacial thanks to Kym who met us on numerous occasions at the property, (even during the heatwave). Communication was great and they were very responsive. Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 gurpreet singh 
 
 
 
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fantastic service and quick response. Thanks Jordan Barnett nice to see you

Owner's reply
Dear Gurpreet, for taking the time to leave us such a lovely review. We’re delighted to hear you were pleased with the service and the quick response from Jordan. I’ll be sure to pass on your kind words to him. It was a pleasure helping you, and we really appreciate your recommendation. Best wishes,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dean Jackson 
 
 
 
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Dealt with sale of our late parents house at a very difficult time,but were amazing from start to finish!!! Special thanks to Simon and Dawn as well as the rest of the team! Would recommend to anyone!!
Dean Jackson

Owner's reply
Thank you, Dean, for your kind words. We understand that dealing with the sale of a family home, particularly during such a difficult time, can be an emotional experience. We’re really pleased that Simon, Dawn and the rest of the team were able to make the process as straightforward and supportive as possible. I’ll be sure to share your comments with them. Thank you again for placing your trust in Shelton and Lines. It means a great deal to us.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sam 
 
 
 
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Selling our late father’s family home was a very emotional and daunting process for our family, but Simon and the team at Shelton & Lines handled everything with such care, patience, and professionalism. They were sensitive to our situation, kept us informed every step of the way, and answered every question with kindness and honesty. They made a difficult time much easier for all of us, and we couldn't be more grateful. We wouldn't hesitate to recommend them to anyone.

Owner's reply
Dear Sam. Thank you so much for your lovely review. We appreciate that selling a much-loved family home can be an emotional experience, and we’re delighted that Simon and the team were able to make the process a little easier for you all. Providing care, clear communication and support throughout is something we pride ourselves on. I’ll be sure to pass your kind comments on to Simon and the rest of the team. Thank you again for choosing Shelton and Lines. It was a pleasure helping your family, and we wish you all the very best for the future.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ina Koski 
 
 
 
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We recently used Shelton & Lines for both the sale of our property and the purchase of our new home, and I honestly can't recommend them highly enough.

From start to finish, communication was excellent. We were kept updated throughout the entire process and never felt out of the loop, even when our chain encountered a number of unexpected obstacles and delays.

A special mention has to go to Simon. If it wasn't for him, I genuinely think we'd still be waiting to move! He was relentless in chasing all parties involved, keeping things moving forward and ensuring everyone was kept informed. His proactive approach, persistence and determination made a huge difference and helped get us over the finish line.

Dawn was also fantastic. She was always on hand to answer questions, chase updates when needed, and provide reassurance throughout what can be a very stressful process. Nothing ever seemed too much trouble.

Everyone we dealt with at Shelton & Lines was friendly, professional and helpful, but Simon and Dawn were absolute superstars. Their commitment, communication and support were exceptional, and we are incredibly grateful for everything they did for us. Thank you!

Owner's reply
Dear Ina, Thank you so much for taking the time to write such a wonderful review. We’re absolutely delighted that you had such a positive experience with us, both selling your property and finding your new home. Moving home can sometimes be a challenging journey, particularly when unexpected obstacles arise, so it’s lovely to hear that our communication, persistence and support made such a difference. I’ll be sure to share your incredibly kind comments with Simon and Dawn. They’ll be thrilled to hear your feedback. We are very fortunate to have such dedicated people in our team, and it’s always rewarding to see their hard work recognised. Thank you again for choosing Shelton and Lines. We wish you all the very best and hope you enjoy many happy years in your new home!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chloe Farmer 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve been really happy with the service we received from Shelton & Lines when letting our house. Communication was excellent, and they were always quick to respond to any questions we had. The whole process was handled efficiently and professionally, which made everything much easier and less stressful for us. Everyone was helpful and friendly throughout, and we really appreciated how smoothly everything went. We would definitely recommend Shelton & Lines to anyone looking to let their property. Thank you for all your help!

Owner's reply
Thank you, Chloe, for taking the time to leave us such a lovely review. We’re delighted to hear how happy you’ve been with the service from our lettings team. Clear communication and making the whole process as straightforward as possible are really important to us, so it’s wonderful to know this was reflected in your experience. Thank you again for choosing Shelton and Lines and for recommending us. We really appreciate it.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nick Thompson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dawn has been a pleasure to deal with at Shelton & Lines. A friendly, helpful attitude mixed with a pragmatic business mind to enable the sale. Happy Client.

Owner's reply
Thank you, Nick, for your kind words. We’re really pleased to hear that Dawn made such a positive impression and helped make the sale a success. I’ll be sure to pass your comments on to her, as she’ll be delighted to receive them. We pride ourselves on combining a personal, friendly approach with the experience and determination needed to achieve the right result for our clients. Thank you again for choosing Shelton and Lines.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Kemp 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Shelton & Lines have handled our rental property since finding long-term tenants a few years ago. When these tenants bought their own property new tenants were quickly found, checked and approved in a very business-like but friendly manner at all times. We have every confidence in all the staff, both the rental (Ella and Jordan) and the sales team.

Owner's reply
Thank you so much, John, for your lovely review and, more importantly, for continuing to put your trust in us over the years. It’s always a pleasure looking after your property, and we’re so pleased we’ve been able to help make things run smoothly, particularly when finding and welcoming new tenants. It’s wonderful to hear how happy you’ve been with the service from Ella and Jordan. They’ll be absolutely delighted to know that their hard work and support are appreciated. I’ll make sure to pass your kind words on to them. Thank you again, John. We really do value your loyalty and it’s a pleasure having you as a client. We look forward to looking after you and your property for many years to come!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jack Brehaut 
 
 
 
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Having bought and sold through this estate agent previously, I had no hesitation in using them again to sell our home, and I'm glad I did.

A special mention goes to Simon, who managed to secure a buyer before the property even made it onto Rightmove. That gave us a real head start and helped move the process along much more quickly than we had expected.

Dawn also deserves a mention for always being on hand to entertain my latest crazy scheme or idea and somehow turning it into a workable plan. Nothing ever seemed too much trouble.

Throughout the sale, we were kept well informed with meaningful updates rather than generic check-ins, and the progression was handled efficiently from start to finish. The whole team were approachable, proactive and genuinely pleasant to deal with, making what can often be a stressful process feel straightforward.

Their fee was very reasonable, the service was excellent, and the result speaks for itself. We're very happy in our new home, and it's equally nice to know our buyers are happy in theirs too. A thoroughly positive experience and a team I'd happily recommend.

Owner's reply
Dear Jack Brehaut. It’s fantastic to hear that you chose Shelton & Lines again and that we were able to make the sale of your home such a positive experience. Simon will be particularly pleased to hear that securing a buyer before the property even reached Rightmove gave you the head start you needed! And we’re sure Dawn will enjoy being reminded of all the “crazy schemes” she helped turn into workable plans! Keeping our clients informed with genuine, meaningful updates and being proactive throughout the process is something we really value, so it’s lovely to know this made a difference. Most importantly, we’re delighted that you’re happy in your new home and that your buyers are happy in theirs too. It was an absolute pleasure working with you again, and we’re incredibly grateful for your continued trust, kind words and recommendation. We wish you all the very best in your new home! Kind regards